Privacy Policy

Last updated: October 2026

Welcome to BaliTiket.com (operated by PT. Bali Magic Tour). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balitiket.com or use our online booking and payment services across our network of travel portals.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We may collect information about you in a variety of ways when you use our platform to book tours, activities, or transportation:

• Personal Data: Personally identifiable information, such as your full name, email address, phone number, and WhatsApp contact number, which you voluntarily provide when making a booking or inquiry.
• Booking & Transaction Data: Details regarding your tour selections, travel dates, number of participants, pickup locations, and payment transaction details. (Note: Secure payment/card details are processed safely through certified third-party payment gateways; we do not store full credit card numbers on our servers).
• Derivatives & Technical Data: Information automatically collected when you access our website, such as your IP address, browser type, operating system, access times, and pages viewed.

Having accurate information permits us to provide a smooth, efficient, and customized experience. Specifically, we use information collected via BaliTiket.com to:

• Process and confirm your bookings across our network (including Bali Magic Tour, Bali Rafting Adventure, Bali Elephant Trek, Bali Tubing Tour, Bali ATV Tour, Bali Bathing Elephant, and Bali Cab Driver).
• Send you booking confirmations, digital tickets, itineraries, and important service updates via email or WhatsApp.
• Manage customer service inquiries, requests, and support communications.
• Improve website performance, user interface, and overall user experience.
• Comply with legal obligations and prevent fraudulent transactions.

We do not sell, trade, or rent your personal identification information to third parties. We may share information only in the following limited circumstances:

• Tour Operators & Service Providers: We share necessary booking details (such as your name and pick-up details) with our trusted local operational partners, guides, and drivers solely required to fulfill your booked tour or activity.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure your data, please be aware that no security measures are impenetrable and no method of data transmission can be 100% guaranteed.

We may use cookies and tracking technologies on our website to help customize the site and improve your experience. Most browsers are set to accept cookies by default, but you can choose to remove or reject cookies in your browser settings.

If you have questions or concerns about this Privacy Policy, please contact us at:

• Company Name: PT. Bali Magic Tour (Operating BaliTiket.com)
• Office Address: Jl. Pulau Bungin IX, Pitik Residence No. 52, Denpasar, Bali, Indonesia 80222
• License Number: AHU-024478.AH.01.30.Tahun 2023
• Phone: +62 81 239 69077
• Fax: +62 361 4719333
• WhatsApp: +62 878 6196 8073 (Fast Response)
• Email: info@balimagictour.com